Americans can shop for nearly everything on Amazon, and now, they can add a car to their shopping cart. Amazon partnered with Hyundai to launch Amazon Autos, offering online vehicle sales for residents in 48 U.S. cities.
Customers in several cities can browse and order vehicles, find financing and set up delivery all on Amazon’s website.
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Once the payment is processed, customers schedule a pickup time with a local Hyundai dealership.
Amazon Autos will also handle trade-ins and plans to add leasing and expanded financing options.
While some competition exists from other online car sales companies, like Carvana and CarMax, these websites only have used vehicles for sale. Amazon is only selling new cars.
The big draw of online car shopping is avoiding the traditional dealership experience that can often be stressful and involve attempted upselling from the dealer.
According to a recent survey from CarGurus, nearly 70% of shoppers said they want to do more of the car-buying process from home.
Amazon Autos buyer reviews revealed some pros and cons, with a major plus being the transparency and seeing an exact price breakdown.
There’s also a feature on Amazon Autos that can stop any accidental one-click purchasing. A “begin purchase” button makes it obvious that a customer is starting the buying process.
However, some buyers noted that there’s no negotiating power online. There’s also a lack of car selection, with it only being Hyundai vehicles.
Amazon said it plans to add more manufacturers in the coming year.
