[RF BUCHE]
All of our locations are either on or near Native American reservations, and I’m pretty proud of the fact that we’ve been doing business in Indian country for 120 years. It’s just where, it’s where I feel at home. It’s where I’m comfortable. I just love the people.
[LAUREN KEENAN]
R-F BUCHE IS A FOURTH GENERATION GROCER… OWNING STORES IN SOME OF THE SMALLEST AND POOREST COMMUNITIES IN SOUTH DAKOTA.
[DIANA HAHN]
Anyone that’s doing real grocery is doing it for the love of community. And it’s not about the love of money by any means. It’s, it’s love of community. It’s service.
[LAUREN KEENAN]
JUST TO THE NORTH… YOU’LL FIND DIANA HAHN, OWNER OF SUPER VALUE IN PARKER, NORTH DAKOTA… WITH A POPULATION JUST OVER A THOUSAND.
[DIANA HAHN]
So technically, census wise, they’re not counted on our city limits, but they’re literally across the railroad tracks, you know.
[LAUREN KEENAN]
LIKE BUCHE, HAHN PURCHASED THE BUSINESS FROM HER PARENTS.
[DIANA HAHN]
So my dad started carrying out groceries in 1954 he finally retired in early when was that? Let’s see, he is 86 so six years ago, at the age of 80, he finally fully retired.
[LAUREN KEENAN]
ACCORDING TO THE USDA…. THERE ARE MORE THAN 19-HUNDRED COUNTIES THE GOVERNMENT CONSIDERS RURAL. OF THOSE… THERE WERE 23 COUNTIES WITHOUT FOOD RETAILERS OF ANY TYPE, AND ALL OF THOSE WERE IN RURAL NONMETRO COUNTIES. OF THE 44 COUNTIES WITH NO GROCERY STORES, 40 WERE RURAL NONMETRO AND 4 WERE URBAN NONMETRO. THERE WERE 41 NONMETRO COUNTIES WITH JUST ONE FOOD RETAILER, AND 115 WITH ONLY ONE GROCERY STORE.
BOTH GROCERS…. DETERMINED TO PROVIDE MORE THAN JUST FOOD FOR THEIR COMMUNITY.
[RF BUCHE]
For some of our customers, it’s their social time that they come and gather and go to the grocery store or trying to think what else I was going to say. You know, we are. We are the business that sponsors the ball teams. We’re the businesses that help support the church bazaars somebody’s house burns down, we’re there to do it.
[LAUREN KEENAN]
BUT LIFE ISN’T EASY AS THE SMALL TOWN GROCER. OFTEN CREATIVITY COMES INTO PLAY WHEN IT COMES TO KEEPING THE SHELVES STOCKED. HAHN CO-OPS WITH TWO OTHER STORES IN THE REGION. THE BUYING METHOD CUTS DOWN ON WASTE AND COSTS.
[DIANA HAHN]
You know, they can’t get through a whole case of lettuce that’s, you know, 12 or 24 heads, but they can just order six from me, you know, things like that. So we partner with that to be able to split cases, which just helps all of us turn our volumes faster, helps things stay fresher, help things not out date, which just costs all of us money.here. They order in themselves. They come on separate invoices. They come on separate pallets, but get delivered all at the same time as my groceries. And then we get them together.
[LAUREN KEENAN]
AND EVEN WITH CO-OPS… THE MARGINS ARE STILL THIN.
[DIANA HAHN]
Anywhere from one to 2% and you even get lower, down to a half a percent in some of the, you know, some of the markets. So you’re, it’s not, it’s, there’s not a lot there by the time you get to the bottom line.
[LAUREN KEENAN]
NEED A VACATION? WHO WILL RUN THE STORE?
[DIANA HAHN]
I had so few employees that we could not take a week off to do a vacation slash business trip for the UNFI convention this winter.
[LAUREN KEENAN]
A CONVENTION THAT IS CENTERED AROUND SMALL GROCERS.
EVEN THOUGH THEY’RE MILES APART… THEY KNOW THEY AREN’T ALONE.
ORGANIZATIONS LIKE THE RURAL GROCERY INITIATIVE AT KANSAS STATE UNIVERSITY RECOGNIZE THE NEED FOR A COMMUNITY GROCERY STORE.
THEY KNOW THESE STORES ARE A PRIMARY SOURCE OF JOBS, CONTRIBUTE TO THE LOCAL TAX BASE, AND HELP ATTRACT AND RETAIN RESIDENTS. R-G-I HELPS CONNECT THE STORES AND PROVIDE THE NECESSARY TOOLS TO MAKE SURE EVERYONE SUCCEEDS.
[RF BUCHE]
One thing about us retailers, I think we’re used to getting kicked in the teeth. We’re used to getting knocked down, and I would say that we are probably the the independent grocer is one of the most resilient group of people that that there is.
[LAUREN KEENAN]
A RESILIENT GROUP OF PEOPLE WHO CARE DEEPLY ABOUT THEIR COMMUNITY.
[DIANA HAHN]
It’s more, if you love retail grocery it is really more about serving community than it is about selling food honestly, and it’s a love of serving your community, and a love of of keeping things good in your community and keeping your community alive.
[LAUREN KEENAN]
For Straight Arrow News, I’m Lauren Keenan.