Nearly nine hours after initial reports, Amazon Web Services is still experiencing disruptions for many websites across the country. Amazon officials said early Monday morning that they had identified an internal subsystem as the root cause of the outage.
Users began reporting outages at 2:45 a.m. EDT. The company stated that the issue originated in its “US-East-1 Region.” They confirmed the issue was not because of a cyber attack but instead an internal issue.
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At about 6:30 a.m. on Monday, the company stated that engineers resolved the issue. However, several hours later, the company confirmed engineers were still working to fix it.
“We can confirm significant API errors and connectivity issues across multiple services in the US-EAST-1 Region. We are investigating,” the company stated at 10:14 a.m.
What companies were affected?
Amazon Web Services is the cloud backbone for thousands of companies. The outage caused many services like Amazon-owned Ring doorbells to go offline. Other services like Alexa and associated tech, also went offline and did not set off alarms for many of its users.
The disruption also impacted other websites like Robinhood and Snapchat to Hulu, McDonald’s and Roblox.
The website Downdetector showed spikes in complaints from users around the globe. It even listed Delta Air Lines and United Airlines among the dozens of companies that experienced disruptions. However, air travel remains largely unaffected, according to Flight Aware.
Even artificial intelligence startup Perplexity and the crypto platform Coinbase experienced outages, both blaming AWS.
