Pet parents say vet treatments are too costly — and it’s hurting their animals


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Summary

Cost barrier

Over half of U.S. pet parents have skipped or delayed vet care, with 70% citing cost or value concerns.

Not just low income

A third of households making $90,000 or more still say vet care is unaffordable.

Lack of options

Fourteen percent of pets worsened or died after missing care, and most owners weren’t offered lower-cost alternatives.


Full story

More than half of U.S. pet parents say they’ve skipped veterinarian visits — and cost is the top reason. A new nationwide study by Gallup and PetSmart Charities found that 52% of American pet owners have declined or delayed veterinary care. Seven in 10 said they couldn’t afford it or felt the cost wasn’t justified.

It’s not just lower-income families that are affected. Even among households earning $90,000 or more, a third of pet parents admitted they’ve skipped vet care due to cost.

Veterinary care costs are rising

According to insurance company Lemonade, the average costs for common veterinary treatments are:

  • Routine checkup: $60–$80
  • Allergy testing: $195–$250
  • Dental care: $500–$1,000 for dogs, $200 for cats
  • Emergency visits: $75–$200
  • Diagnostic testing: $200–$4,000
  • Overnight hospitalization: $600–$1,700 per night

Procedures like dental care require anesthesia and longer appointments, which drive prices higher. In emergencies, the cost of treatment and testing can quickly add up to thousands of dollars. Because of this, Lemonade reminds pet owners that not every out-of-the-ordinary symptom necessarily requires a trip to the emergency room.

Study finds lack of options and severe outcomes

The report also found that many pet owners weren’t aware of, or offered, lower-cost alternatives.

“The data shows that many pet parents are not being presented with alternative care options that could make veterinary services more accessible, despite interest in such options,” Zach Hrynowski, senior researcher at Gallup, said in a press release.

In fact, 73% of pet parents who declined care said their vet never offered a more affordable option. Additionally, the study revealed that 14% of pet parents who skipped care said their pet’s condition worsened, or that they even died as a result.

Insurance and payment plans offer potential relief

Some pet owners turn to insurance for help. According to Forbes, the average monthly premiums cost around $46 for dogs and $23 for cats. While this may seem high, a vet told CBS News in March 2024 that, depending on the policy, insurance may cover 80% to 90% of total care costs.

The study also notes that flexible payment plans could be a game-changer for many pet parents.

Access to care still a major hurdle

The American Animal Hospital Association warns that delaying care or skipping annual checkups can allow minor issues to worsen, leading to even higher bills later on.

To address the gap, PetSmart Charities has donated $100 million to expand access to vet care. But even that may not be enough –– the organization estimates that it would cost more than $20 billion annually to provide adequate care to all pets currently going without it.

Bast Bramhall (Video Editor), Devin Pavlou (Digital Producer), and Alex Delia (Deputy Managing Editor) contributed to this report.
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Why this story matters

Many U.S. pet owners are delaying or forgoing veterinary care for their animals due to rising costs, a situation that can lead to worsened health outcomes for pets and underscores larger issues regarding access to affordable pet healthcare.

Affordability of vet care

High costs are the primary reason more than half of American pet owners surveyed have skipped or delayed veterinary visits, affecting pet health regardless of household income level.

Healthcare access disparities

According to Gallup and PetSmart Charities, a lack of lower-cost alternatives and limited awareness of such options prevent many pet owners from obtaining necessary care, with most reporting they were not offered more affordable choices by their veterinarians.

Health consequences for pets

The study found that 14% of pet owners who skipped care reported their pets' conditions worsened or led to death, indicating the serious outcomes linked to reducing or delaying veterinary visits.