Roblox announces age checks and age-based chats for users


Summary

Age verification

Roblox has announced increased age verification checks for users who want to message other players, requiring users to submit a video selfie to estimate their age.

Age-based chat

Roblox is introducing new age-based chat systems. Once a user's age is estimated, they are assigned to specific age groups and are only able to chat with others within their own or similar age groups.

Regulatory compliance

The company states the new age estimation feature will first be rolled out in Australia, New Zealand and the Netherlands in early December, with plans to launch globally in early January.


Full story

Roblox announced that it’s increasing its age verification checks for users who want to message other players. The company also announced new age-based chats so children, teens and adults can only message people in their age group.

The online safety changes come as parents have criticized how online platforms designed for kids are not doing enough to protect children online. Several countries have also implemented laws requiring games and other applications, like social media, to check the ages of their users. 

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What is Roblox’s new verification tool?

Roblox announced its age estimation tool in July. The software was developed by a company called Persona and it requires users to take a video selfie that will be used to estimate their age. The company said the videos are deleted after the software confirms an age. Players are only required to submit a video if they intend to use the game’s chat feature with other players.

After the application estimates a user’s age, it places them into age groups ranging from under 9 to over 21. Players can then chat with their age group or similar age groups.

Children under 13 are not allowed to chat with other users outside of matches in Roblox unless parents give permission, according to the company. Roblox states that it does not encrypt chats, a measure it takes to allow for message monitoring.

CEO of the Family Online Safety Institute, Stephen Balkam, said these tools show the company is innovating responsibly. 

“Proactive tools like age estimation are key to building a safer and more positive digital world for kids and teens. Roblox’s risk-based approach to features like voice chat sets a strong example of responsible innovation,” he said.

When is Roblox implementing the change?

The company stated the new age estimation feature will begin rolling out to users in Australia, New Zealand and the Netherlands in the first week of December. The rest of the world will see the feature in early January. 

Roblox is just one tech company introducing new age verification systems to comply with regulations. 

TikTok, for example, said it’s exploring the European Commission’s planned age-verification system to see if it would be an effective tool for the app. They have already implemented teen accounts that limit what content users can see and block some features, like direct messaging.

Google also started testing an age-verification system for YouTube. The system uses artificial intelligence to differentiate between adults and minors.

Alex Delia contributed to this report.
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Why this story matters

Roblox is increasing age verification and introducing age-based messaging to improve online safety for young users, responding to parental concerns and regulatory requirements for protecting children on digital platforms.

Online safety

The new age verification and chat restrictions are intended to better protect children and teens using Roblox, addressing ongoing concerns about online risks on platforms popular with minors.

Age verification technology

Roblox's introduction of an AI-powered video age estimation tool demonstrates how technology is being used to meet regulations and ensure users have age-appropriate experiences.

Regulatory compliance

The move aligns with increasing global laws requiring digital platforms to verify user ages and strengthens industry responses to legal and public calls for greater child safety online.

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Synthesized coverage insights across 20 media outlets

Behind the numbers

Roblox reports over 150 million users globally, with about one third under age 13. Age estimation technology by Persona reportedly has a mean absolute error of 1.37 years, aiming to more accurately group users for safer communication.

Community reaction

Nonprofit advocates such as ParentsTogether Action organized a virtual protest within Roblox, and parents have signed petitions demanding even stronger safety and privacy measures for children using the platform, according to Mashable and CNN.

Oppo research

Opponents argue that requiring video selfies or ID for children raises privacy risks, pointing to potential data breaches and suggesting that responsibility for age verification should lie with app store owners like Apple and Google rather than individual platforms (as noted by 9to5Mac).

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Bias comparison

  • Media outlets on the left emphasize "dangers" and the need to "strengthen protections for minors," framing Roblox's actions as a response to "significant scrutiny" and corporate failings.
  • Media outlets in the center neutrally state the new requirements, noting "lawsuits claim Roblox endangers kids" and detailing specific verification methods, including for "9yo kids.
  • Media outlets on the right portray a "sweeping new safety policy" implemented following a "wave of lawsuits and allegations," highlighting the company's reactive measures.

Media landscape

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44 total sources

Key points from the Left

  • Roblox announced it will implement AI-powered facial age-estimation technology for users who wish to chat starting in December, with global enforcement in January 2026.
  • The new policy aims to enhance safety for minors on the platform, where one-third of users are under 13.
  • Roblox faces lawsuits alleging it has not done enough to protect children from predators, prompting these new age verification measures.
  • Users will be assigned to one of six age groups to limit communication with different age ranges, ensuring safer interactions.

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Key points from the Center

  • On Tuesday, Roblox announced voluntary facial age verification begins, with mandatory checks for chat access in Australia, New Zealand and the Netherlands starting December and a global rollout next year.
  • Public pressure from families and advocates follows multiple lawsuits by Texas Attorney General Ken Paxton and others, with a petition of over 12,000 signatures and ParentsTogether Action planning a virtual protest Tuesday.
  • Persona processes selfie images using AI to assign users to six age groups and deletes images after; users over 13 can appeal with ID and face fraud checks, Roblox says.
  • Age-based chat will limit conversations so children and teens on Roblox can only message peers in similar age groups, while the new Safety Center helps parents set controls and manage experiences.
  • While Roblox touts the tool's accuracy, some experts have cautioned about reliability as Roblox declined to share an accuracy rate, third-party testing found a 1.37-year error, and breaches of about 70,000 IDs raise privacy concerns.

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Key points from the Right

No summary available because of a lack of coverage.

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