Your boss is watching you: Why more companies are spying on workers
By Simone Del Rosario (Anchor), Evan Hummel (Producer), Emma Stoltzfus (Video Editor)
Since the onset of the COVID-19 pandemic, the use of employee surveillance technology by companies has surged. Even as many employees have resumed office work, firms continue to monitor them closely. On Friday, June 14, reports emerged that Wells Fargo dismissed over a dozen employees accused of “simulating keyboard activity” rather than working.
Media Landscape
See who else is reporting on this story and which side of the political spectrum they lean. To read other sources, click on the plus signs below. Learn more about this dataBias Distribution
Left
Wells Fargo fires workers over fake keyboard activity
Click to see story on BBC NewsUS bank Wells Fargo fires employees for ‘simulating’ being at their keyboards
Click to see story on The GuardianBank fires more than a dozen employees for simulating keyboard activity to fake work
Click to see story on Hindustan TimesWells Fargo fired a dozen people accused of faking keyboard strokes
Click to see story on CNNWells Fargo fires workers after allegedly catching them simulating keyboard activity
Click to see story on CBS NewsWells Fargo Fires Over a Dozen for ‘Simulation of Keyboard Activity’
Click to see story on BloombergWells Fargo fired employees accused of faking work. It shows some bosses are cracking down on disengagement.
Click to see story on Business InsiderWells Fargo fires a dozen employees accused of ‘simulation of keyboard activity’
Click to see story on abc 6 PhiladelphiaWells Fargo fires a dozen employees accused of ‘simulation of keyboard activity’
Click to see story on abc 13 HoustonWells Fargo fired a dozen people accused of faking keyboard strokes
Click to see story on abc11 RaleighWells Fargo fires a dozen employees accused of ‘simulation of keyboard activity’
Click to see story on abc 7 NewsWells Fargo fires a dozen employees accused of ‘simulation of keyboard activity’
Click to see story on abc30 NewsWells Fargo fired a dozen people accused of faking keyboard strokes – WSVN 7News | Miami News, Weather, Sports
Click to see story on WSVNWells Fargo fired a dozen people accused of faking keyboard strokes
Click to see story on CTV NewsWorkers fired for ‘simulating’ being at their keyboards
Click to see story on NZ HeraldWells Fargo fired a dozen people accused of faking keyboard strokes
Click to see story on KRDOWells Fargo fires more than dozen employees for allegedly faking work: Report
Click to see story on Channel News AsiaWells Fargo Axes Employees Over Fake Keyboard Activity
Click to see story on BenzingaUS bank Wells Fargo fires over dozen employees for allegedly faking work activity
Click to see story on WIONWells Fargo fires a dozen employees accused of ‘simulation of keyboard activity’
Click to see story on abc 7 ChicagoWells Fargo fires a dozen employees accused of ‘simulation of keyboard activity’
Click to see story on abc 7 LAWells Fargo fires a dozen employees accused of ‘simulation of keyboard activity’
Click to see story on abc 7 NYWells Fargo’s fires staff for faking keyboard activity
Click to see story on MarketWatchWells Fargo has fired a bunch of employees after finding out they were pretending to work
Click to see story on FortuneSF-based Wells Fargo fires employees for simulating being at their keyboards: report
Click to see story on Kron 4 NewsWells Fargo fires workers for ‘simulating’ being at their keyboards
Click to see story on Financial Times“Simulation of keyboard activity” leads to firing of Wells Fargo employees
Click to see story on Ars TechnicaWells Fargo fires employees for ‘faking’ keyboard activity
Click to see story on The RegisterWells Fargo fired more than a dozen employees for faking keyboard activity
Click to see story on QuartzWells Fargo fired a dozen employees for simulating “keyboard activity”
Click to see story on Tech SpotWells Fargo fires over dozen employees for allegedly faking work by simulating keyboard activity
Click to see story on New York PostWells Fargo fires over a dozen staffers for faking their keyboard activity
Click to see story on OC RegisterWells Fargo fires more than a dozen employees for faking work: report
Click to see story on Fox BusinessWells Fargo Reportedly Fired More Than a Dozen Employees for Faking Keyboard Activity
Click to see story on EntrepreneurRight
Untracked Bias
Wells Fargo fires more than a dozen people accused of pretending to work
Click to see story on RzeczpospolitaWells Fargo: Firing Employees for Keyboard Simulation
Click to see story on NaftemporikiWells Fargo fires employees for pretending to be working
Click to see story on Folha de S.PauloWells Fargo Fires Employees for Faking Work By Simulating Keyboard Activity
Click to see story on slashdot.orgWells Fargo fires more than a dozen employees for faking work using mouse jigglers and keyboard simulation
Click to see story on Tom's HardwareWells Fargo Fires Employees Over “Mouse Jigglers”
Click to see story on forexfactory.comWells Fargo Fires WFH Staff for Fake Keyboard Work
Click to see story on m9.newsWells Fargo has not disclosed whether the terminated employees were working from home or in the office, although the company generally requires in-person attendance three days a week.
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Over the past four years, workers have increasingly sought ways to circumvent employers’ monitoring of their remote work, sharing tips on social media regarding how to appear busy. Devices such as “mouse jigglers,” which keep the cursor moving, and keyboard “clickers,” which simulate typing, have become popular, with some selling for as little as $10 on Amazon.
Recently, however, such tactics have come under scrutiny. Wells Fargo is not alone in its intensive monitoring practices; companies like JP Morgan, Barclays, and UnitedHealth Group track a wide range of employee activities, from emails to keystrokes, and even eye movements and screen captures.
A recent Harvard Business Review study indicates that such surveillance may be counterproductive. The study found that monitored employees are more prone to rule-breaking and may even damage or steal company property.
The researchers argue that surveillance can undermine an individual’s moral compass, leading to unethical behavior. They advocate for a work environment based on trust and autonomy rather than control through surveillance.
[SIMONE DEL ROSARIO]
IS YOUR BOSS SPYING ON YOU?
SINCE WORKERS FIRST SHIFTED HOME AT THE START OF THE PANDEMIC, COMPANY USE OF EMPLOYEE SURVEILLANCE TECH HAS EXPLODED.
AND EVEN THOUGH MANY EMPLOYEES HAVE RETURNED TO OFFICE AT LEAST SOME OF THE TIME, COMPANIES ARE STILL KEEPING TRACK, AND APPARENTLY CRACKING DOWN ON SLACKERS.
THIS WEEK WE LEARNED WELLS FARGO CANNED MORE THAN A DOZEN EMPLOYEES AFTER IT SAID THEY WERE “SIMULATING KEYBOARD ACTIVITY” INSTEAD OF WORKING.
THE BANK DIDN’T REVEAL WHETHER THE WORKERS WERE IN OFFICE OR AT HOME. A WIDER COMPANY POLICY IS TO BE IN PERSON THREE DAYS A WEEK.
IN THE LAST FOUR YEARS, WORKERS HAVE BECOME MORE RESOURCEFUL WHEN IT COMES TO DECEIVING EMPLOYERS’ ATTEMPTS TO MONITOR THEIR ACTIVITY.
SOCIAL MEDIA IS FILLED WITH TIPS TO GET AWAY WITH APPEARING BUSY.
LIKE “MOUSE JIGGLERS THAT MOVE YOUR CURSOR WHILE YOU’RE GONE.” SOME SELLING AS LOW AS 10 BUCKS.
“THIS IS THE USB ‘MOUSE JIGGLER’ FROM METANTY. IT COMES IN THIS NICE SMALL PACKAGE HERE.”
THERE ARE ALSO KEYBOARD “CLICKERS” THAT SIMULATE TYPING – HITTING RANDOM BUTTONS TO FOOL YOUR BOSS.
BUT RECENTLY – ALL THAT CLICKING AND JIGGLING IS GETTING NOTICED.
WELLS FARGO ISN’T THE ONLY COMPANY BLURRING THE LINES BETWEEN WORK AND PRIVACY.
J-P MORGAN, BARCLAYS AND UNITEDHEALTH GROUP TRACK EVERYTHING FROM EMAILS TO KEYSTROKES. SOME COMPANIES EVEN TRACK EYE MOVEMENT AND TAKE SCREENSHOTS.
A RECENT STUDY BY THE HARVARD BUSINESS REVIEW SHOWS COMPANIES SPY ON EMPLOYEES AT THEIR OWN RISK. THE STUDY SAYS MONITORED WORKERS ARE MORE LIKELY TO BREAK RULES AND DAMAGE OR STEAL WORKPLACE PROPERTY. RESEARCHERS ALSO SAY SPYING HURTS A PERSON’S “MORAL COMPASS”– LEADING TO BAD BEHAVIOR. INSTEAD, THEY SUGGEST A WORK ENVIRONMENT BUILT ON TRUST AND AUTONOMY OVER SURVEILLANCE CONTROL.
FOR MORE STORIES ON SURVEILLANCE – DOWNLOAD THE STRAIGHT ARROW NEWS APP – AND TURN ON NOTIFICATIONS FOR TECH – SO YOU NEVER MISS AN UPDATE.
Media Landscape
See who else is reporting on this story and which side of the political spectrum they lean. To read other sources, click on the plus signs below. Learn more about this dataBias Distribution
Left
Wells Fargo fires workers over fake keyboard activity
Click to see story on BBC NewsUS bank Wells Fargo fires employees for ‘simulating’ being at their keyboards
Click to see story on The GuardianBank fires more than a dozen employees for simulating keyboard activity to fake work
Click to see story on Hindustan TimesWells Fargo fired a dozen people accused of faking keyboard strokes
Click to see story on CNNWells Fargo fires workers after allegedly catching them simulating keyboard activity
Click to see story on CBS NewsWells Fargo Fires Over a Dozen for ‘Simulation of Keyboard Activity’
Click to see story on BloombergWells Fargo fired employees accused of faking work. It shows some bosses are cracking down on disengagement.
Click to see story on Business InsiderWells Fargo fires a dozen employees accused of ‘simulation of keyboard activity’
Click to see story on abc 6 PhiladelphiaWells Fargo fires a dozen employees accused of ‘simulation of keyboard activity’
Click to see story on abc 13 HoustonWells Fargo fired a dozen people accused of faking keyboard strokes
Click to see story on abc11 RaleighWells Fargo fires a dozen employees accused of ‘simulation of keyboard activity’
Click to see story on abc 7 NewsWells Fargo fires a dozen employees accused of ‘simulation of keyboard activity’
Click to see story on abc30 NewsWells Fargo fired a dozen people accused of faking keyboard strokes – WSVN 7News | Miami News, Weather, Sports
Click to see story on WSVNWells Fargo fired a dozen people accused of faking keyboard strokes
Click to see story on CTV NewsWorkers fired for ‘simulating’ being at their keyboards
Click to see story on NZ HeraldWells Fargo fired a dozen people accused of faking keyboard strokes
Click to see story on KRDOWells Fargo fires more than dozen employees for allegedly faking work: Report
Click to see story on Channel News AsiaWells Fargo Axes Employees Over Fake Keyboard Activity
Click to see story on BenzingaUS bank Wells Fargo fires over dozen employees for allegedly faking work activity
Click to see story on WIONWells Fargo fires a dozen employees accused of ‘simulation of keyboard activity’
Click to see story on abc 7 ChicagoWells Fargo fires a dozen employees accused of ‘simulation of keyboard activity’
Click to see story on abc 7 LAWells Fargo fires a dozen employees accused of ‘simulation of keyboard activity’
Click to see story on abc 7 NYWells Fargo’s fires staff for faking keyboard activity
Click to see story on MarketWatchWells Fargo has fired a bunch of employees after finding out they were pretending to work
Click to see story on FortuneSF-based Wells Fargo fires employees for simulating being at their keyboards: report
Click to see story on Kron 4 NewsWells Fargo fires workers for ‘simulating’ being at their keyboards
Click to see story on Financial Times“Simulation of keyboard activity” leads to firing of Wells Fargo employees
Click to see story on Ars TechnicaWells Fargo fires employees for ‘faking’ keyboard activity
Click to see story on The RegisterWells Fargo fired more than a dozen employees for faking keyboard activity
Click to see story on QuartzWells Fargo fired a dozen employees for simulating “keyboard activity”
Click to see story on Tech SpotWells Fargo fires over dozen employees for allegedly faking work by simulating keyboard activity
Click to see story on New York PostWells Fargo fires over a dozen staffers for faking their keyboard activity
Click to see story on OC RegisterWells Fargo fires more than a dozen employees for faking work: report
Click to see story on Fox BusinessWells Fargo Reportedly Fired More Than a Dozen Employees for Faking Keyboard Activity
Click to see story on EntrepreneurRight
Untracked Bias
Wells Fargo fires more than a dozen people accused of pretending to work
Click to see story on RzeczpospolitaWells Fargo: Firing Employees for Keyboard Simulation
Click to see story on NaftemporikiWells Fargo fires employees for pretending to be working
Click to see story on Folha de S.PauloWells Fargo Fires Employees for Faking Work By Simulating Keyboard Activity
Click to see story on slashdot.orgWells Fargo fires more than a dozen employees for faking work using mouse jigglers and keyboard simulation
Click to see story on Tom's HardwareWells Fargo Fires Employees Over “Mouse Jigglers”
Click to see story on forexfactory.comWells Fargo Fires WFH Staff for Fake Keyboard Work
Click to see story on m9.newsVOTE WITH THE UNBIASED, STRAIGHT FACTS.™
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