,

Southwest to begin charging for checked bags on Wednesday


This recording was made using enhanced software.

Summary

Baggage fee introduction

Southwest Airlines will end its 'bags fly free' policy on Tuesday, May 27, and begin charging for checked bags starting Wednesday, May 28. Most passengers will be required to pay $35 for the first checked bag and $45 for a second.

Policy exceptions

Certain passengers are exempt from the new baggage fees. Customers with top-tier status in Southwest's Rapid Rewards program and Business Select customers can check two bags for free, and A-List members get one free bag.

Seating policy updates

Southwest will introduce a new 'basic' fare starting Wednesday, with passengers in this tier boarding last. The current open-seating and group boarding policies, however, will continue until 2026, when the airline plans to start offering assigned seating.


Full story

Wanna get away? Starting tomorrow, Wednesday, May 28, Southwest, the airline that popularized the phrase, will begin charging passengers for checked bags.

How much will it cost to check a bag?

Southwestโ€™s long-standing โ€œbags fly freeโ€ policy ends Tuesday, May 27. Beginning Wednesday, the airline will charge most passengers $35 for the first checked bag and $45 for a second bag.

Unbiased. Straight Facts.TM

In 2024, Southwest Airlines collected $83 million in bag fees. Three major competitors, American, Delta and United, collected over $1 billion each.

According to CNBC, airlines generated $7.3 billion in baggage fees in 2024. Southwest had long held out and continued with its “bags fly free” policy. However, over the past year, Southwest announced changes to its business model. 

Tickets purchased on or after Wednesday will no longer be eligible for the bag discount. Southwest said it will still honor the two-free bags perk for flights starting Wednesday if the passenger bought the ticket before then. 

The new baggage fees apply to anyone who buys a ticket on Southwestโ€™s Basic, Wanna Get Away Plus and Anytime levels starting Wednesday.

Will there be any exceptions?

Yes. Flyers who have top-tier status in Southwestโ€™s Rapid Rewards loyalty program and Business Select customers will still be allowed to check two bags for free.

A-List members, who are in the second-highest tier in Southwest’s rewards program, will receive one free checked bag.

In anticipation of more travelers opting to carry on luggage, Southwest is retrofitting its planes with larger overhead bins.

Despite the change, CEO Bob Jordan told CNBC he does not anticipate a drop in demand when the new policy starts.

โ€œWe have seen no book-down on that day or after that day,โ€ Jordan said.

Why the change now ?

In a March 2025 press release, Southwest said the move reflects a broader effort to evolve the business, boost profitability, and attract new customer segments.

โ€œWe are evolving rapidly, implementing new initiatives that support business objectives and create value for current and future customers,โ€ the company said.

Jordan echoed that, saying the airline needs to โ€œreturn to levels of profitability that both we and our shareholders expect.โ€

In addition, Forbes reported that activist investor Elliott Investment Management, which has nearly a $2 billion stake in the company, criticized company management for being stubborn and unwilling to evolve. 

What about assigned seating?

Also starting on Wednesday, the airline will begin offering a โ€œbasicโ€ fare. Those ticket holders will board the plane last and, in the future, they will not receive an assigned seat until check-in.

Southwest said it will begin selling tickets in 2026 that have assigned seats. The well-known A, B and C group boarding and open-seating policy will remain in place until then.

Kaleb Gillespie (Video Editor), Jason Morrell (Executive Producer), and Ally Heath (Senior Digital Producer) contributed to this report.
Tags: , , ,

Why this story matters

Southwest Airlines' introduction of checked bag fees marks a notable shift in its business model and could impact customer experience, competition and broader industry practices.

Business model change

Southwest is ending its longstanding "bags fly free" policy, reflecting a strategic shift to boost profitability and align with industry trends. The airline stated its goal is to "return to levels of profitability that both we and our shareholders expect."

Customer impact

Passengers will now pay for checked bags, which may influence customer travel choices, affect loyalty and change the airline's value proposition, with exceptions granted to select loyalty tiers and fare classes.

Industry pressures

Pressure from activist investors and the need for increased revenue in a competitive airline market influenced Southwest's decision, which may prompt similar moves by other carriers.

Get the big picture

Synthesized coverage insights across 41 media outlets

Behind the numbers

The articles report that Southwest Airlines collected $83 million in baggage fees in 2024, largely from third bags and oversized luggage, compared to competitors โ€” American Airlines collected $1.5 billion, United $1.3 billion and Delta $1 billion. U.S. airlines overall collected nearly $7.3 billion in baggage fees last year, reflecting how common these fees have become across the industry.

Community reaction

According to several sources, customers have expressed disappointment and frustration, noting the free checked bag policy was a core reason for flying Southwest. Social media reactions have included criticism and complaints about the loss of the popular benefit. However, the airline's CEO stated to CNBC that there was no immediate drop in bookings after the announcement.

Context corner

Southwest Airlines, unique for offering two free checked bags for over 50 years, built much of its brand identity and customer loyalty on this policy. Industry pressure, increased baggage fee revenues among competitors and intervention from activist investors have driven changes in Southwestโ€™s business model, including this shift away from its once-defining perk.

Bias comparison

  • Media outlets on the left frame Southwest Airlinesโ€™ end to the โ€œtwo bags fly freeโ€ policy as a significant consumer loss and a break from the airlineโ€™s historically customer-friendly values, emphasizing emotional responses like โ€œangry commentsโ€ on social media and portraying the change as driven by pressure from activist investors.
  • Media outlets in the cneter adopt a neutral, data-driven tone, highlighting exact fees, industry norms and strategic shifts, such as selling tickets through Expedia.
  • Media outlets on the right offer sparse coverage and largely de-emphasized specifics on the new policies.

Media landscape

Click on bars to see headlines

89 total sources

Key points from the Left

  • Southwest Airlines will begin charging for checked bags starting Wednesday, ending its policy of two free checked bags after over fifty years.
  • Travelers with high-service tickets or credit cards will still have free checked baggage, according to airline announcements.
  • Elliott Investment Management, which has a stake in Southwest, pressured the airline to change its baggage policy.
  • Southwest will also introduce basic-economy tickets and has reported it expects an increase in carry-on luggage as a result of these changes.

Report an issue with this summary

Key points from the Center

  • Southwest Airlines will begin charging $35 for a checked bag starting tomorrow.
  • The airline is ending its policy of allowing two free checked bags for most travelers.
  • Travelers with top-tier status in Southwest's Rapid Rewards program will still get two free checked bags.

Report an issue with this summary

Key points from the Right

No summary available because of a lack of coverage.

Report an issue with this summary

Other (sources without bias rating):

Powered by Ground News™