The pilot of the Black Hawk helicopter, Capt. Rebecca Lobach, ignored instructions to change course seconds before the crash, as reported by her copilot, Chief Warrant Officer 2 Andrew Loyd Eaves. Brig. Gen. Matthew Braman stated that investigators will find multiple factors contributed to the fatal crash.
Investigators noted multiple mistakes by the Black Hawk crew during the mission. The Times reported that there was no indication Capt. Rebecca Lobach suffered from health issues during the moments leading to the crash.