Citigroup mistakenly credited $81 trillion to a customer’s account instead of $280 in April 2024. Two employees initially missed the error before a third detected it about 90 minutes after processing. The transaction, which did not result in any funds leaving the bank, was reversed hours later, according to the Financial Times.
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Citigroup’s $81 trillion transaction error raises compliance concerns

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Citigroup's $81 trillion mistake sparks concerns over operational controls and regulatory oversight, prompting investments in upgrades.

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