Amazon locks customer out of his smart home over false racism claim
Jun 16, 2023
By Mahmoud Bennett (Anchor/Producer), Stacey Chamberlain (Writer/Producer)
Media Landscape
This story is a Media Miss by the left as only 0% of the coverage is from left leaning media.
Learn more about this dataLeft 0%
Center 13%
Right 88%
Bias Distribution
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Left
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Left
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Left
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Amazon shuts down smart home for a week over racist slur claim
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Amazon shuts down customer’s smart home devices over false racism claims
Click to see story on WION
Amazon locked Microsoft engineer out of his Echo devices
Click to see story on theregister.com
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Amazon shuts down customer’s smart home devices after delivery driver’s false racism claim
Click to see story on New York Post
Headline Unavailable
Click to see story on The Sun
Amazon locks out customer after smart doorbell racism claim
Click to see story on Evening Standard
Amazon Confirms It Shut Off A Man’s Smart Home Because A Random Guy Said He Was Racist
Click to see story on Outkick
Amazon customer claims company locked him out of smart home devices over bogus racism allegations
Click to see story on Fox Business
Amazon renders man’s smart home system unusable after delivery driver alleges he heard racist remarks via the doorbell
Click to see story on The Post Millennial
Amazon Locks Guy OUT OF HIS HOUSE For Being Racist, Smart Home LOCKS DOWN Over Accusation
Click to see story on timcast
Amazon Locked Man Out of Smart Home Devices for a Week After False Racism Accusation
Click to see story on NTD News
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EXCLUSIVE: Amazon Confirms They Shut Off A Man’s Smart Home Because A Random Guy Said He Was Racist
Click to see story on The Daily Caller
Amazon Locked Man Out of Smart Home Devices for a Week After False Racism Accusation
Click to see story on The Epoch Times
Amazon confirms it shut down man’s smart home after delivery driver wrongly accused him of making racist remark
Click to see story on The Blaze
Amazon Brazenly Locks Man Out of His Smart Home After False Allegation in Latest Big Brother Tech Move
Click to see story on The Western Journal
Amazon Locks Man Out Of Smart Home Devices Over False Racism Claims
Click to see story on Zero Hedge
Amazon just locked a man out of his smart home for a week because a delivery driver reported him as a racist after mishearing something from the doorbell – the guy wasn’t even at home
Click to see story on notthebee.com
Guy gets accused of racism by his doorbell… Amazon shuts down his smart home…
Click to see story on Revolver
Amazon shuts down customer’s smart home when delivery man thinks he hears a racist slur · American Wire News
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Man Locked Out of Home after Amazon Doorbell Accuses Him of Racism – Headline USA
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Amazon Brazenly Locks Man Out of His Smart Home After False Allegation in Latest Big Brother Tech Move
Click to see story on The Gateway Pundit
Amazon locks man out of ‘smart’ devices after delivery driver falsely reports hearing ‘racist remarks’
Click to see story on LifeSiteNews
‘Open the Pod Bay Doors, Hal.’ Amazon Locks a Man Out of His Smart Home Over Racism Allegations
Click to see story on PJ Media
Amazon Just Locked A Man Out Of His ‘Smart’ Home Because they Thought He Made a Racist Remark
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25 other sources covering this story
Total News Sources
25
Leaning Left
0
Center
3
Leaning Right
21
Last Updated
11 months ago
A man was locked out of his smart home devices for a week after being wrongfully accused of using a racial slur toward a delivery driver. The man has spoken out, calling the incident “unjustified.”
Amazon confirmed that it locked Microsoft engineer Brandon Jackson out of using his Echo smart home features after a delivery driver reported racist abuse coming through the smart doorbell intercom.
Jackson contested the claim, saying nobody was home at the time of the delivery.
This story has received virtually no coverage from left-leaning news outlets, according to the Straight Arrow News Media Miss tool. The reporting is dominated by right-leaning and center-oriented news outlets.
Jackson says security camera footage revealed his Eufy doorbell had issued an automated response to the driver that said “Excuse me, can I help you?” He says the driver, who was wearing headphones at the time, must have misheard that message.
Jackson also pointed out that most delivery drivers in his area share the same race as he and his family.
Jackson regained access to his Amazon account on May 31, after what he described as an “unjustified week-long lockout.”
In an audio recording he released June 15, Jackson added that although he supports Amazon taking steps to protect its drivers, he questioned why his entire smart home system had to be rendered unusable during the internal investigation. He added that he is reconsidering his relationship with Amazon.
In a statement, Amazon confirmed Jackson did not act inappropriately and said the company is looking at ways to prevent similar situations from happening again.
MAHMOUD BENNETT: A MAN WAS LOCKED OUT OF HIS SMART HOME DEVICES FOR A WEEK AFTER BEING WRONGFULLY ACCUSED OF USING A RACIAL SLUR TOWARD A DELIVERY DRIVER. THE ENTIRE INCIDENT LEAVING HIM IN THE DARK FOR SOME TIME
AMAZON CONFIRMED THAT IT LOCKED MICROSOFT ENGINEER, BRANDON JACKSON, OUT OF HIS ECHO SMART HOME HARDWARE AFTER A DELIVERY DRIVER REPORTED RACIST ABUSE COMING THROUGH THE SMART DOORBELL INTERCOM. JACKSON CONTESTED THE CLAIM, SAYING NOBODY WAS HOME AT THE TIME OF THE DELIVERY.
THIS IS A STORY THAT’S RECEIVED VIRTUALLY NO COVERAGE FROM NEWS OUTLETS ON THE POLITICAL LEFT ACCORDING TO OUR MEDIA MISS TOOL – AS YOU CAN SEE THE REPORTING IS DOMINATED BY RIGHT AND CENTER ORIENTED NEWS OUTLETS – AT STRAIGHT ARROW NEWS WE MAKE THAT CLEAR TO GIVE YOU BETTER PERSPECTIVE ON THE STORIES ONE SIDE MAY NEGLECT
JACKSON SAYS SECURITY CAMERA FOOTAGE REVEALED HIS EUFY DOORBELL HAD ISSUED AN AUTOMATED RESPONSE TO THE DRIVER THAT SAID “EXCUSE ME, CAN I HELP YOU?” HE SAYS THE DRIVER, WHO WAS WEARING HEADPHONES AT THE TIME, MISHEARD THAT MESSAGE
JACKSON ALSO POINTED OUT THAT MOST DELIVERY DRIVERS IN HIS AREA SHARE THE SAME RACE AS HE AND HIS FAMILY.
JACKSON REGAINED ACCESS TO HIS AMAZON ACCOUNT ON MAY 31ST, AFTER WHAT HE DESCRIBED AS AN UNJUSTIFIED WEEK-LONG LOCKOUT. IN AN AUDIO RECORDING HE RELEASED JUNE 15, JACKSON ADDED THAT ALTHOUGH HE SUPPORTS AMAZON TAKING STEPS TO PROTECT THEIR DRIVERS, HE QUESTIONED WHY HIS ENTIRE SMART HOME SYSTEM HAD TO BE RENDERED UNUSABLE DURING THEIR INTERNAL INVESTIGATION – HE ADDED THAT HE IS RECONSIDERING HIS RELATIONSHIP WITH AMAZON.
IN A STATEMENT AMAZON CONFIRMED JACKSON DID NOT ACT INAPPROPRIATELY AND SAID THE COMPANY IS LOOKING AT WAYS TO PREVENT SIMILAR SITUATIONS FROM HAPPENING AGAIN.
Related
Media Landscape
This story is a Media Miss by the left as only 0% of the coverage is from left leaning media.
Learn more about this dataLeft 0%
Center 13%
Right 88%
Bias Distribution
Far
Left
+0
Click to close
Left
+0
Click to close
Lean
Left
+0
Click to close
Amazon shuts down smart home for a week over racist slur claim
Click to see story on Newsweek
Amazon shuts down customer’s smart home devices over false racism claims
Click to see story on WION
Amazon locked Microsoft engineer out of his Echo devices
Click to see story on theregister.com
Click to close
Amazon shuts down customer’s smart home devices after delivery driver’s false racism claim
Click to see story on New York Post
Headline Unavailable
Click to see story on The Sun
Amazon locks out customer after smart doorbell racism claim
Click to see story on Evening Standard
Amazon Confirms It Shut Off A Man’s Smart Home Because A Random Guy Said He Was Racist
Click to see story on Outkick
Amazon customer claims company locked him out of smart home devices over bogus racism allegations
Click to see story on Fox Business
Amazon renders man’s smart home system unusable after delivery driver alleges he heard racist remarks via the doorbell
Click to see story on The Post Millennial
Amazon Locks Guy OUT OF HIS HOUSE For Being Racist, Smart Home LOCKS DOWN Over Accusation
Click to see story on timcast
Amazon Locked Man Out of Smart Home Devices for a Week After False Racism Accusation
Click to see story on NTD News
Click to close
EXCLUSIVE: Amazon Confirms They Shut Off A Man’s Smart Home Because A Random Guy Said He Was Racist
Click to see story on The Daily Caller
Amazon Locked Man Out of Smart Home Devices for a Week After False Racism Accusation
Click to see story on The Epoch Times
Amazon confirms it shut down man’s smart home after delivery driver wrongly accused him of making racist remark
Click to see story on The Blaze
Amazon Brazenly Locks Man Out of His Smart Home After False Allegation in Latest Big Brother Tech Move
Click to see story on The Western Journal
Amazon Locks Man Out Of Smart Home Devices Over False Racism Claims
Click to see story on Zero Hedge
Amazon just locked a man out of his smart home for a week because a delivery driver reported him as a racist after mishearing something from the doorbell – the guy wasn’t even at home
Click to see story on notthebee.com
Guy gets accused of racism by his doorbell… Amazon shuts down his smart home…
Click to see story on Revolver
Amazon shuts down customer’s smart home when delivery man thinks he hears a racist slur · American Wire News
Click to see story on American Wire News
Man Locked Out of Home after Amazon Doorbell Accuses Him of Racism – Headline USA
Click to see story on Headline USA
Click to close
Amazon Brazenly Locks Man Out of His Smart Home After False Allegation in Latest Big Brother Tech Move
Click to see story on The Gateway Pundit
Amazon locks man out of ‘smart’ devices after delivery driver falsely reports hearing ‘racist remarks’
Click to see story on LifeSiteNews
‘Open the Pod Bay Doors, Hal.’ Amazon Locks a Man Out of His Smart Home Over Racism Allegations
Click to see story on PJ Media
Amazon Just Locked A Man Out Of His ‘Smart’ Home Because they Thought He Made a Racist Remark
Click to see story on The Federalist Papers
Click to close
25 other sources covering this story
Total News Sources
25
Leaning Left
0
Center
3
Leaning Right
21
Last Updated
11 months ago
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