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U.S. Elections

5 states ask X to change how its AI chatbot Grok responds to election questions


Top election officials from five states are urging Elon Musk to address a problem with the AI chatbot Grok on the social media platform X. The secretaries of state from Michigan, Minnesota, New Mexico, Pennsylvania, and Washington say the chatbot has been providing false information in response to election-related questions.

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According to a joint letter, Grok incorrectly detailed the deadlines for submitting ballots. The officials noted that it took 10 days for Grok to correct the misinformation and provide accurate details.

“While Grok is only available to X Premium and Premium+ subscribers and includes a disclaimer asking users to verify information, the false information about ballot deadlines has been captured and shared repeatedly in multiple posts – reaching millions of people,” the secretaries wrote. “Furthermore, Grok continued to repeat this false information for more than a week until it was corrected on July 31, 2024.”

The election officials argue that action is needed to prevent the spread of inaccurate election information online. They are requesting that Musk modify Grok’s responses to election questions so that the chatbot directs users to CanIVote.org for accurate voter information, similar to how ChatGPT handles election inquiries.

Musk has not yet responded to the letter. Grok does include a disclaimer on its election-related responses, advising users to verify any information provided by the chatbot.

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{ANCHOR}

TOP ELECTION OFFICIALS FROM FIVE STATES ARE ASKING ELON MUSK TO FIX A PROBLEM WITH THE “AI CHATBOT” ON X.

THE SECRETARIES OF STATE FROM MICHIGAN.

MINNESOTA.

NEW MEXICO.

PENNSYLVANIA.

AND WASHINGTON –

SAY GROK IS GIVING FALSE INFORMATION WHEN REPLYING TO ELECTION-RELATED QUESTIONS.

THE EXAMPLE THE JOINT LETTER GIVES IS GROK GIVING INCORRECT DETAILS ABOUT HOW LONG VOTERS HAVE TO SUBMIT THEIR BALLOTS IN ORDER FOR THEM TO COUNT.

THE SECRETARIES OF STATE SAY IT TOOK 10 DAYS BEFORE GROK CORRECTED ITSELF AND PROVIDED THE RIGHT INFORMATION.

THE ELECTION OFFICIALS ARGUE – 

ACTION NEEDS TO BE TAKEN TO PREVENT INACCURATE ELECTION INFO FROM BEING SPREAD ONLINE.

THEY ARE ASKING MUSK TO CHANGE GROK’S ANSWERS TO ELECTION RELATED QUESTIONS – WHERE THE CHATBOT WOULD INSTEAD DIRECT ITS USERS TO “CAN I VOTE DOT ORG” – TELLING USERS TO GET THEIR VOTER INFORMATION THERE.

SIMILAR TO HOW CHAT G-P-T ANSWERS ELECTION QUESTIONS.

MUSK HASN’T RESPONDED YET TO THE LETTER.

GROK DOES HAVE A DISCLAIMER ON ELECTION-RELATED RESPONSES –

TELLING ITS USERS THEY NEED TO VERIFY ANY INFORMATION GROK PROVIDES.

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