Perhaps nothing sums up remote work better than this selfie of a federal employee jumping on a call in a bubble bath. The employee was a manager at the Department of Veterans affairs who posted the picture on social media with the caption – my office for the next hour.
The picture encapsulates a new report from Senator Joni Ernst which found just 6% of federal employees work in the office full time, while about one-third are fully remote.
Ernst’s investigation discovered the remote work has resulted in American taxpayers receiving inadequate services including service backlogs and delays, unanswered phone calls and emails, and no-show appointments.
The shortcomings include calls from veterans from mental health services going unanswered.
Ernst also said remote work partially contributed to the infant formula shortage of 2022. A whistleblower informed the Food and Drug Administration about unsanitary conditions at the formula plant in October 2021, but partially due to remote work, the FDA’s senior leadership was not informed for more than 100 days. The FDA’s reduction of food facility inspections during the pandemic was also a factor.
The empty offices are costing taxpayers money.
There isn’t a single agency headquarters in Washington that is half full, the average occupancy is 12%. The report states – the government also owns 7,697 vacant buildings and another 2,265 that are partially empty. Maintenance, leases and energy on these buildings costs more than $15 billion a year.
Ernst suggests monitoring employees locations and the productivity using VPNs, having use it or lose it policy for government real estate and making remote work policies performance based.
Ernst’s report states – “If bureaucrats don’t want to return to work, make their wish come true.”
Some of these changes could be implemented through the new Department of Government Efficiency. Ernst heads the DOGE Caucus which will work with Elon Musk and Vivek Ramaswamy to reduce government waste.
Republicans met with the duo on Capitol Hill Thursday afternoon.
House Speaker Mike Johnson, R-LA: “The taxpayers deserve better. They deserve a more responsive government, a more efficient government, one that is leaner, more focused on its primary objectives. “
Making cuts to the government will need to be a closely aligned effort between the department and Congress, because only lawmakers on Capitol Hill have the power to make budget cuts.