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Spotify moderation features in question as users see porn in search results

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Spotify is facing backlash for sexually explicit content allegedly showing up in search results. The Verge first reported on Sunday, Dec. 29, that a Reddit user shared a screenshot of a pornographic video they said appeared after looking up the artist M.I.A.

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Several other Spotify users on the Reddit thread said they also saw it or something similar and mentioned erotic audio tracks ending up on playlists.

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The spokesperson for the streaming service said the content mentioned has been removed due to a violation of its policies.

These incidents raise the question of how explicit content gets past the platform’s content-blocking settings.

While Spotify hasn’t commented on the specifics of content moderation, Mashable noted the company doesn’t police podcasts before they’re uploaded, which may explain how the explicit content slipped through.

This situation comes as Spotify looks to invest in more video features with the demand for visuals growing, especially with podcasts.

Edison Research found about 84% of monthly podcast listeners consume podcasts with video and about 71% actively watch the podcast while listening. 

Spotify reported a 140% increase in the number of video podcasts in its top 50 U.S. podcasts list in 2024 compared to 2023.

Spotify’s top two podcasts, “The Joe Rogan Experience” and “Call Her Daddy,” both include video.

The platform currently hosts more than 300,000 video podcast shows.

Spotify is also looking to capitalize on the popularity of audiobooks by adding video features. 

Authors now have an option to submit a short video for their audiobooks, including interviews or behind-the-scenes footage from the audio recording.

The platform also released a “follow along” feature found in the “extras” section. It intends to makes users feel like they’re flipping through a book with illustrations, photos and graphics.

Spotify remains the world’s most popular streaming service, with over 620 million monthly users and more than 250 million premium subscribers.

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[Lauren]

SPOTIFY IS FACING BACKLASH FOR SEXUALLY EXPLICIT CONTENT ALLEGEDLY SHOWING UP IN SEARCH RESULTS.

“THE VERGE” FIRST REPORTED SUNDAY THAT A REDDIT USER SHARED A SCREENSHOT OF A PORNOGRAPHY VIDEO…THEY SAY APPEARED AFTER LOOKING UP THE ARTIST M-I-A.

SEVERAL OTHER SPOTIFY USERS ON THE REDDIT THREAD SAY THEY SAW IT TOO OR SOMETHING SIMILAR … ALSO MENTIONING EROTIC AUDIO TRACKS ENDING UP ON PLAYLISTS. 

THE SPOKESPERSON FOR THE STREAMING SERVICE SAYS THE CONTENT MENTIONED HAS BEEN REMOVED DUE TO A VIOLATION OF ITS POLICIES.

THESE INCIDENTS RAISE THE QUESTION OF HOW EXPLICIT CONTENT GETS PAST THE PLATFORM’S CONTENT-BLOCKING SETTINGS. 

WHILE SPOTIFY HAS NOT COMMENTED ON THE SPECIFICS OF CONTENT MODERATION – MASHABLE NOTES THE COMPANY DOESN’T POLICE PODCASTS BEFORE THEY’RE UPLOADED WHICH MAY EXPLAIN HOW THE EXPLICIT CONTENT IS SLIPPING THROUGH.

[L3: Spotify looks to increase video views with new features]

THIS SITUATION COMES AS SPOTIFY LOOKS TO INVEST IN MORE VIDEO FEATURES … WITH THE DEMAND FOR VISUALS GROWING – ESPECIALLY WITH PODCASTS.

EDISON RESEARCH FOUND ABOUT 84 PERCENT OF MONTHLY PODCAST LISTENERS CONSUME PODCASTS WITH VIDEO – AND ABOUT 71 PERCENT ACTIVELY WATCH THE PODCAST WHILE LISTENING. 

SPOTIFY REPORTED A 140 PERCENT INCREASE IN THE NUMBER OF VIDEO PODCASTS IN ITS TOP 50 U-S PODCASTS LIST IN 20-24 COMPARED TO 20-23. 

SPOTIFY’S TOP TWO PODCASTS … “THE JOE ROGAN EXPERIENCE” AND CALL HER DADDY” BOTH INCLUDE VIDEO … WITH THE PLATFORM NOW HOSTING MORE THAN 300-THOUSAND VIDEO PODCAST SHOWS.

IT’S ALSO LOOKING TO CAPITALIZE ON THE POPULARITY OF AUDIO BOOKS BY ADDING VIDEO FEATURES. 

AUTHORS NOW HAVE AN OPTION TO SUBMIT A SHORT VIDEO FOR THEIR AUDIOBOOKS INCLUDING INTERVIEWS OR BEHIND-THE-SCENES FOOTAGE FROM THE AUDIO RECORDING. 

THERE’S ALSO A “FOLLOW ALONG” FEATURE FOUND IN THE “EXTRAS” SECTION THAT MAKES USERS FEEL LIKE THEY’RE FLIPPING THROUGH A BOOK WITH ILLUSTRATIONS, PHOTOS AND GRAPHICS

SPOTIFY REMAINS THE WORLD’S MOST POPULAR STREAMING SERVICE WITH OVER 620 MILLION MONTHLY USERS AND MORE THAN 250 MILLION PREMIUM SUBSCRIBERS. 

FOR SAN – I’M LAUREN TAYLOR… FOR ALL YOUR LATEST NEWS HEADLINES – DOWNLOAD THE STRAIGHT ARROW NEWS APP TODAY.