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Starbucks to cut 13 drinks from menu amid restructuring
By Craig Nigrelli (Anchor), Brock Koller (Senior Producer), Shea Taylor (Producer), Kaleb Gillespie (Video Editor)
- Starbucks is removing 13 drinks from its menu, effective March 4, as part of a restructuring plan to streamline operations and improve service. The cuts aim to reduce wait times, simplify operations and make way for innovation.
- The discontinued drinks include several Frappuccino beverages, the Royal English Breakfast Latte and the White Hot Chocolate.
- The menu cuts are part of Starbucks’ broader turnaround efforts under CEO Brian Niccol, aimed at enhancing quality, consistency and operational efficiency.
Full Story
Starbucks will remove some of its “less popular” items from the menu starting next Monday, March 4. The decision comes amid a company-wide restructuring plan to streamline operations and improve service.
Media Landscape
See how news outlets across the political spectrum are covering this story. Learn moreBias Summary
- Starbucks will lay off 1,100 corporate employees globally and cut its menu by 30 percent as new chairman and CEO Brian Niccol attempts to streamline operations.
- From March 4, Starbucks will remove 13 less popular beverages and food items from its menu to help reduce wait times and improve quality.
- Niccol stated, "Our intent is to operate more efficiently, increase accountability, reduce complexity and drive better integration."
- A Starbucks representative noted that the changes aim to focus on fewer, more popular items as part of a larger strategy to improve sales.
- Starbucks announced it will remove 13 drinks from its menu starting March 4 to reduce wait times and improve quality and consistency.
- CEO Brian Niccol is laying off over 1,000 corporate employees to simplify operations and focus on the in-store customer experience.
- The decision comes after challenges related to the COVID-19 pandemic, worker strikes and decreased foot traffic.
- Niccol emphasized the need to simplify Starbucks' structure to foster innovation and efficiency.
- Starbucks announced it will remove 13 drinks from its menu, effective March 4, as part of a larger strategy to simplify offerings and enhance customer experience.
- Customers have reacted negatively on social media, expressing frustration regarding the cuts.
- CEO Brian Niccol aims to improve service and customer satisfaction by simplifying the menu and focusing on popular items.
- Starbucks will also introduce new items, including an "Iced Cherry Chai" and a "Jalapeño Chicken Pocket" sandwich this spring.
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Among the 13 items pulled are several Frappuccino beverages, the Royal English Breakfast Latte and the White Hot Chocolate. The company announced the menu cuts along with plans to lay off more than 1,000 corporate employees.
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Starbucks said the move will help reduce wait times, simplify operations and “make way for innovation.” The company also plans to cut additional food and beverage items in the coming months, ultimately reducing its menu by 30% by the end of the 2025 fiscal year.
What drinks will get the ax?
Starbucks will discontinue the following beverages:
- Iced Matcha Lemonade
- Espresso Frappuccino
- Caffè Vanilla Frappuccino
- Java Chip Frappuccino
- White Chocolate Mocha Frappuccino
- Chai Crème Frappuccino
- Caramel Ribbon Crunch Crème Frappuccino
- Double Chocolaty Chip Crème Frappuccino
- Chocolate Cookie Crumble Crème Frappuccino
- White Chocolate Crème Frappuccino
- White Hot Chocolate
- Royal English Breakfast Latte
- Honey Almondmilk Flat White
Starbucks has recommended alternatives for customers. For example, it suggests that those who enjoyed the Iced Matcha Lemonade try the Green Tea Lemonade, which will remain on the menu.
Customers who preferred the Royal English Breakfast Latte are encouraged to try the London Fog Latte, which has similar flavor notes.
Why is Starbucks making these changes?
Starbucks said the decision to cut menu items is driven by efficiency and customer trends. A company spokesperson said the changes will help the chain focus on “fewer, more popular items, executed with excellence.”
The company cited redundancy in its offerings, saying that some of the discontinued drinks were complex to make and too similar to more popular options.
The menu cuts align with Starbucks’ ongoing efforts to improve quality and consistency across its locations.
How does this fit into Starbucks’ restructuring plan?
The menu changes are part of Starbucks’ larger turnaround efforts under CEO Brian Niccol, who took over in August. In addition to the beverage cuts, the company announced the layoffs of 1,100 corporate employees as it seeks to operate more efficiently.
Peter Cohan, an associate professor of management at Babson College, said the move is a step toward improving Starbucks’ operational flow but is unlikely to resolve the company’s ongoing challenges fully.
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Will Starbucks add new drinks to the menu?
Despite the cuts, Starbucks said it will continue introducing new beverages and seasonal offerings. The company recently added a Cortado to its lineup and plans to launch an Iced Cherry Chai in the spring.
With additional menu reductions expected in the coming months, Starbucks hopes that a simpler, more focused approach will help it regain momentum after several quarters of declining sales.
[craig nigrelli]
YOU MAY BE NEARING YOUR LAST CHANCE TO SNAG YOUR MORNING FAVORITE OR MIDDAY PICK-ME-UP AT STARBUCKS.
THE COMPANY SAYS IT’S GETTING RID OF SOME OF ITS “LESS POPULAR” ITEMS STARTING NEXT MONDAY.
AMONG THE 13 ITEMS getting pulled starting March 4th ARE SEVERAL FRAPPUCCINO BEVERAGES, THE ROYAL ENGLISH BREAKFAST LATTE AND THE WHITE HOT CHOCOLATE.
THE menu CUTS were announced along with plans to lay off more than 1,000 corporate employees. Starbucks says these menu changes WILL REDUCE WAIT TIMES AND “MAKE WAY FOR INNOVATION.”
AND THIS IS JUST THE BEGINNING — STARBUCKS SAYS IT WILL TAKE MORE DRINK AND FOOD CHOICES OFF THE MENU IN THE COMING MONTHS IN AN EFFORT TO DOWNSIZE THE MENU BY 30 PERCENT.
Media Landscape
See how news outlets across the political spectrum are covering this story. Learn moreBias Summary
- Starbucks will lay off 1,100 corporate employees globally and cut its menu by 30 percent as new chairman and CEO Brian Niccol attempts to streamline operations.
- From March 4, Starbucks will remove 13 less popular beverages and food items from its menu to help reduce wait times and improve quality.
- Niccol stated, "Our intent is to operate more efficiently, increase accountability, reduce complexity and drive better integration."
- A Starbucks representative noted that the changes aim to focus on fewer, more popular items as part of a larger strategy to improve sales.
- Starbucks announced it will remove 13 drinks from its menu starting March 4 to reduce wait times and improve quality and consistency.
- CEO Brian Niccol is laying off over 1,000 corporate employees to simplify operations and focus on the in-store customer experience.
- The decision comes after challenges related to the COVID-19 pandemic, worker strikes and decreased foot traffic.
- Niccol emphasized the need to simplify Starbucks' structure to foster innovation and efficiency.
- Starbucks announced it will remove 13 drinks from its menu, effective March 4, as part of a larger strategy to simplify offerings and enhance customer experience.
- Customers have reacted negatively on social media, expressing frustration regarding the cuts.
- CEO Brian Niccol aims to improve service and customer satisfaction by simplifying the menu and focusing on popular items.
- Starbucks will also introduce new items, including an "Iced Cherry Chai" and a "Jalapeño Chicken Pocket" sandwich this spring.
Bias Comparison
Bias Distribution
Left
Right
Untracked Bias
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