Thousands of Capital One customers locked out before 3-day weekend

[KARAH RUCKER]

A TECH GLITCH LEFT THOUSANDS OF CAPITAL ONE CUSTOMERS UNABLE TO ACCESS THEIR ACCOUNTS.

THE ISSUES POPPING UP LATE THURSDAY AND LINGERING INTO FRIDAY.

IT’S LEFT MANY PEOPLE UNABLE TO ACCESS EVERYTHING FROM DIRECT DEPOSITS TO PAYCHECKS ACROSS THE U-S.

SOME CUSTOMERS SAY THE OUTAGE HAS LEFT THEM WORRIED THEY WON’T BE ABLE TO MAKE ESSENTIAL PURPOSES OR PAY BILLS.

DURING ITS PEAK THURSDAY MORE THAN TWO-THOUSAND PEOPLE REPORTED ISSUES WITH THE CAPITAL ONE BANKING SYSTEM.

THE PROBLEMS DIPPED SLIGHTLY FRIDAY AFTERNOON WITH STILL MORE THAN 17-HUNDRED OUTAGES REPORTED.

CAPITAL ONE POSTED ON SOCIAL MEDIA FRIDAY MORNING SAYING THE ISSUE CAME FROM A “THIRD-PARTY VENDOR” BUT DIDN’T SPECIFY WHAT CAUSED THE GLITCH.

ADDING, IT’S WORKING TO FIX ISSUES CUSTOMERS ARE FACING.

CUSTOMERS TOOK TO SOCIAL MEDIA TO BLAST THE CREDIT CARD GIANT WITH SOME THREATENING TO CLOSE THEIR ACCOUNTS ONCE THE PROBLEM IS RESOLVED.

IT’S UNCLEAR WHEN THE COMPANY WILL HAVE THE PROBLEM FIXED.

BUT SOCIAL MEDIA USERS HAVE POINTED OUT MONDAY IS MARTIN LUTHER KING DAY, A FEDERAL HOLIDAY, WHEN BANKS ARE CLOSED, PUTTING CUSTOMERS IN A PINCH IF THERE ARE FURTHER DELAYS TO RESTORING THE SYSTEM’S FUNCTIONS.

THE OUTAGE COULD REPORTEDLY PRESENT THE BIGGEST PROBLEM FOR CUSTOMERS WITH DIRECT DEBITS THROUGH CAPITAL ONE.

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FOR STRAIGHT ARROW NEWS– I’M KARAH RUCKER.