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Delta seeks damages from Microsoft, CrowdStrike over outage: Report


Delta has had to cancel over 6,000 flights since the CrowdStrike outage earlier July. Now, the airline is seeking compensation from the cybersecurity firm.

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Delta is still recovering from the CrowdStrike tech failure that affected Microsoft Windows systems and left hundreds of thousands of travelers looking for alternate travel. A security update caused the problems on Friday, July 19.

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CNBC reported Atlanta-based airline has hired a law firm to seek potential damages from CrowdStrike and Microsoft.

“We are aware of the reporting, but have no knowledge of a lawsuit and have no further comment,” a CrowdStrike spokesperson told Reuters.

Analysts said the impact of the outage is costing Delta an estimated $350 million to $500 million.

While Delta is looking at taking legal action, the Department of Transportation opened an investigation into the airline’s widespread disruptions and slow recovery. Delta issued a statement saying it was cooperating with the investigation.

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[LAUREN TAYLOR]

AFTER HAVING TO CANCEL OVER 6 THOUSAND FLIGHTS — SINCE THE CROWDSTRIKE OUTAGE – DELTA IS NOW SEEKING COMPENSATION FROM THE CYBER SECURITY FIRM.

THE ATLANTA-BASED AIRLINE IS STILL RECOVERING FROM THE CROWDSTRIKE TECH FAILURE EARLIER THIS MONTH THAT AFFECTED MICROSOFT WINDOWS SYSTEMS.

THE CANCELLATIONS AFFECTING HUNDREDS OF THOUSANDS OF TRAVELERS.

CNBC REPORTING THE AIRLINE HAS HIRED A LAW FIRM TO SEEK POTENTIAL DAMAGES FROM CROWDSTRIKE AND MICROSOFT.

A CROWDSTRIKE SPOKESPERSON TELLING REUTERS “WE ARE AWARE OF THE REPORTING, BUT HAVE NO KNOWLEDGE OF A LAWSUIT AND HAVE NO FURTHER COMMENT.”

ANALYSTS SAY THE IMPACT OF THE OUTAGE IS COSTING DELTA AN ESTIMATED 350 MILLION TO 500 MILLION DOLLARS.

WHILE DELTA IS LOOKING AT TAKING LEGAL ACTION – THE AIRLINE ITSELF IS UNDER FIRE. LAST WEEK- THE DEPARTMENT OF TRANSPORTATION OPENING AN INVESTIGATION INTO THE AIRLINE’S WIDESPREAD DISRUPTIONS AND SLOW RECOVERY.

DELTA ISSUED A STATEMENT SAYING IT WAS COOPERATING WITH THE INVESTIGATION.

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