![Delta Air Lines cancelled hundreds of flights on Tuesday as the Department of Transportation announced an investigation into the carrier.](https://san.com/wp-content/uploads/2024/07/CLEAN-APImagesDeltaCanceled_AP-Images_featuredImage_Tue-Jul-23-2024.jpg?w=1920)
DOT investigating Delta Air Lines as thousands of travelers left in limbo
By Karah Rucker (Anchor), Evan Hummel (Producer), Jake Maslo (Video Editor)
Delta cancelled hundreds of flights on Tuesday, July 23, as it continues to recover from a global IT outage caused by a CrowdStrike security update. The latest cancellations come after the airline had to cancel thousands of flights over the weekend. The U.S. Department of Transportation (DOT) announced an investigation into Delta’s extended issues on Tuesday.
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Left
US opens investigation into Delta after airline cancels thousands of flights
Click to see story on The GuardianU.S. regulator investigating Delta after global tech outage led to widespread cancellations
Click to see story on CBC NewsUS is investigating Delta’s flight cancellations and faltering response to global tech outage
Click to see story on Associated Press NewsDepartment of Transportation opens investigation into Delta over flight disruptions
Click to see story on abc NewsDelta Air Lines faces U.S. investigation over handling of system outage
Click to see story on Los Angeles TimesDelta Faces US Investigation Over Handling of System Outage
Click to see story on BloombergUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Star TribuneUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Rocky Mountain OutlookDelta Air Lines cancels hundreds more flights as DOT opens probe
Click to see story on NBC NewsUSDOT launches investigation into Delta as airline continues to cancel flights in wake of IT outage
Click to see story on abc 6 PhiladelphiaUSDOT launches investigation into Delta as airline continues to cancel flights in wake of IT outage
Click to see story on abc 13 HoustonUSDOT launches investigation into Delta as airline continues to cancel flights in wake of IT outage
Click to see story on abc11 RaleighUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on SooToday.comUSDOT launches investigation into Delta as airline continues to cancel flights in wake of IT outage
Click to see story on abc 7 NewsUSDOT launches investigation into Delta as airline continues to cancel flights in wake of IT outage
Click to see story on abc30 NewsUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Koco News5Delta faces investigation over “continued widespread disruptions”
Click to see story on AxiosUS Opens Probe Into Delta Following Widespread Flight Cancellations
Click to see story on U.S. NewsUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WCSHU.S. opens probe into Delta after global tech meltdown leads to massive cancellations
Click to see story on CTV NewsUS opens probe into Delta following widespread flight cancellations
Click to see story on ReutersDOT investigating Delta over IT outage chaos
Click to see story on CNBCUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on KVIAFeds launch investigation into Delta after flight fiasco
Click to see story on The HillUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Winnipeg Free PressUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Click on DetroitUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on KCRA 3USDOT launches investigation into Delta as airline continues to cancel flights in wake of IT outage
Click to see story on abc 7 ChicagoU.S. Department of Transportation opens investigation into Delta Air Lines
Click to see story on Spectrum NewsInvestigation into Delta opens after global tech meltdown
Click to see story on Las Vegas Review-JournalUSDOT launches investigation into Delta as airline continues to cancel flights in wake of IT outage
Click to see story on abc 7 LAUSDOT launches investigation into Delta as airline continues to cancel flights in wake of IT outage
Click to see story on abc 7 NYUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WLWTUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WMURUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WLKYUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WESHUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WTAEUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WYFFTransportation Department opens investigation of Delta as travel disruptions enter 5th day following global tech outage
Click to see story on KOB 4US opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on KCCIUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on KMBCUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WISNUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WBAL-TVUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WPTZUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WVTMUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WAPTUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on KOATUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WFAA 8abcButtigieg opens probe into Delta as cancellations mount
Click to see story on NewsNationUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WXIIUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WLTXUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on KSBWUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WBIRUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Krem2 NewsUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on KHBSUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Wood TVAs other airlines recover from tech outage, Delta under federal investigation
Click to see story on Scripps NewsDOT opens investigation into Delta Air Lines amid mass flight cancellations
Click to see story on Investing.comUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on KTVBUS is investigating Delta’s flight cancellations and faltering response to global tech outage
Click to see story on MYSTATELINEGovernment to launch investigation into Delta as issues continue following CrowdStrike outage
Click to see story on 11ALIVEDOT investigates Delta Air Lines as it continues to cancel hundreds of flights after tech outage
Click to see story on Just the NewsDOT launches investigation into Delta amid ongoing flight disruptions
Click to see story on Fox BusinessUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Winnipeg SunRight
Untracked Bias
US opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Orillia MattersUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Newmarket TodayUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Midland TodayUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Elora Fergus TodayUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on MOR-TVUS Opens Investigation Into Delta After Airline Cancels Thousands of Flights
Click to see story on slashdot.orgUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Western InvestorThe DOT said that it is investigating the airline’s widespread cancellations and whether Delta failed to uphold its commitment to passengers. DOT officials said they launched the investigation after receiving a “the high volume of consumer complaints.”
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“We have made clear to Delta that they must take care of their passengers and honor their customer service commitments,” Department of Transportation Secretary Pete Buttigieg said. “This is not just the right thing to do, it’s the law, and our department will leverage the full extent of our investigative and enforcement power to ensure the rights of Delta’s passengers are upheld.”
Delta said that it restored most of its systems, but a critical system remains offline. The system “ensures all flights have a full crew in the right place at the right time.” The company said that system is the one “requiring the most time and manual support to synchronize it.”
Delta CEO Ed Bastian said that he spoke with Buttigieg on Sunday, July 21, about the company’s commitment to customers. He said the airline is working around the clock to resolve the issues caused by the historic outage.
[KARAH RUCKER]
THE RIPPLE EFFECTS OF A GLOBAL I-T OUTAGE ARE STILL BEING FELT BY ONE OF AMERICA’S LARGEST AIRLINES.
DELTA CANCELING HUNDREDS MORE FLIGHTS– FIVE DAYS AFTER LARGE SWATHS OF ITS OPERATIONS WERE KNOCKED OUT BY A HISTORIC OUTAGE ACROSS MICROSOFT SYSTEMS.
THE HUNDREDS OF FLIGHTS GROUNDED ON TUESDAY– COME AFTER THOUSANDS OF FLIGHTS HAVE BEEN CANCELED SINCE FRIDAY. AND NOW THE DEPARTMENT OF TRANSPORTATION SAYS IT IS LAUNCHING AN INVESTIGATION INTO DELTA’S ACTIONS.
THE D-O-T SAYS IT’S LOOKING INTO THE AIRLINE’S WIDESPREAD CANCELLATIONS AND IF IT FAILED TO UPHOLD ITS COMMITMENT TO PASSENGERS– AFTER A “HIGH VOLUME OF CONSUMER COMPLAINTS.”
[ATLANTA TRAVELER]
“YOU CAN’T EVEN RENT ANY CARS. I CALLED ALL OF THEM. WE BARELY GOT A HOTEL ROOM FOR LAST NIGHT. WE WERE LUCKY EVEN GOT ONE. WE CALLED FIVE DIFFERENT HOTELS BEFORE I WAS ABLE TO GET A ROOM FOR ME AND MY HUSBAND.”
[KARAH RUCKER]
DELTA’S CHIEF INFORMATION OFFICER SAID WHILE MOST SYSTEMS HAVE BEEN RESTORED–A CRITICAL SYSTEM REMAINS OFFLINE– ONE THAT “ENSURES ALL FLIGHTS HAVE A FULL CREW IN THE RIGHT PLACE AT THE RIGHT TIME.”
HE SAID THAT’S THE SYSTEM “REQUIRING THE MOST TIME AND MANUAL SUPPORT TO SYNCHRONIZE IT.”
DELTA’S CEO SAID HE SPOKE WITH TRANSPORTATION SECRETARY PETE BUTTIGIEG SUNDAY ABOUT THE COMPANY’S COMMITMENT TO CUSTOMERS AND THAT THE COMPANY IS WORKING AROUND THE CLOCK TO RESOLVE THE ISSUES.
DELTA’S TROUBLES COME AS MOST MAJOR CARRIERS HAVE RESTORED OPERATIONS AFTER BEING AFFECTED BY THE MICROSOFT OUTAGE CAUSED BY A SECURITY UPDATE FROM CROWDSTRIKE.
FOR MORE UPDATES ON THE ONGOING ISSUES WITH DELTA AND THE D-O-T’S INVESTIGATION– DOWNLOAD THE STRAIGHT ARROW NEWS APP– OR VISIT OUR WEBSITE AT SAN-DOT-COM.
Media Landscape
See who else is reporting on this story and which side of the political spectrum they lean. To read other sources, click on the plus signs below. Learn more about this dataBias Distribution
Left
US opens investigation into Delta after airline cancels thousands of flights
Click to see story on The GuardianU.S. regulator investigating Delta after global tech outage led to widespread cancellations
Click to see story on CBC NewsUS is investigating Delta’s flight cancellations and faltering response to global tech outage
Click to see story on Associated Press NewsDepartment of Transportation opens investigation into Delta over flight disruptions
Click to see story on abc NewsDelta Air Lines faces U.S. investigation over handling of system outage
Click to see story on Los Angeles TimesDelta Faces US Investigation Over Handling of System Outage
Click to see story on BloombergUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Star TribuneUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Rocky Mountain OutlookDelta Air Lines cancels hundreds more flights as DOT opens probe
Click to see story on NBC NewsUSDOT launches investigation into Delta as airline continues to cancel flights in wake of IT outage
Click to see story on abc 6 PhiladelphiaUSDOT launches investigation into Delta as airline continues to cancel flights in wake of IT outage
Click to see story on abc 13 HoustonUSDOT launches investigation into Delta as airline continues to cancel flights in wake of IT outage
Click to see story on abc11 RaleighUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on SooToday.comUSDOT launches investigation into Delta as airline continues to cancel flights in wake of IT outage
Click to see story on abc 7 NewsUSDOT launches investigation into Delta as airline continues to cancel flights in wake of IT outage
Click to see story on abc30 NewsUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Koco News5Delta faces investigation over “continued widespread disruptions”
Click to see story on AxiosUS Opens Probe Into Delta Following Widespread Flight Cancellations
Click to see story on U.S. NewsUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WCSHU.S. opens probe into Delta after global tech meltdown leads to massive cancellations
Click to see story on CTV NewsUS opens probe into Delta following widespread flight cancellations
Click to see story on ReutersDOT investigating Delta over IT outage chaos
Click to see story on CNBCUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on KVIAFeds launch investigation into Delta after flight fiasco
Click to see story on The HillUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Winnipeg Free PressUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Click on DetroitUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on KCRA 3USDOT launches investigation into Delta as airline continues to cancel flights in wake of IT outage
Click to see story on abc 7 ChicagoU.S. Department of Transportation opens investigation into Delta Air Lines
Click to see story on Spectrum NewsInvestigation into Delta opens after global tech meltdown
Click to see story on Las Vegas Review-JournalUSDOT launches investigation into Delta as airline continues to cancel flights in wake of IT outage
Click to see story on abc 7 LAUSDOT launches investigation into Delta as airline continues to cancel flights in wake of IT outage
Click to see story on abc 7 NYUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WLWTUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WMURUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WLKYUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WESHUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WTAEUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WYFFTransportation Department opens investigation of Delta as travel disruptions enter 5th day following global tech outage
Click to see story on KOB 4US opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on KCCIUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on KMBCUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WISNUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WBAL-TVUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WPTZUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WVTMUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WAPTUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on KOATUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WFAA 8abcButtigieg opens probe into Delta as cancellations mount
Click to see story on NewsNationUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WXIIUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WLTXUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on KSBWUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on WBIRUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Krem2 NewsUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on KHBSUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Wood TVAs other airlines recover from tech outage, Delta under federal investigation
Click to see story on Scripps NewsDOT opens investigation into Delta Air Lines amid mass flight cancellations
Click to see story on Investing.comUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on KTVBUS is investigating Delta’s flight cancellations and faltering response to global tech outage
Click to see story on MYSTATELINEGovernment to launch investigation into Delta as issues continue following CrowdStrike outage
Click to see story on 11ALIVEDOT investigates Delta Air Lines as it continues to cancel hundreds of flights after tech outage
Click to see story on Just the NewsDOT launches investigation into Delta amid ongoing flight disruptions
Click to see story on Fox BusinessUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Winnipeg SunRight
Untracked Bias
US opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Orillia MattersUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Newmarket TodayUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Midland TodayUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Elora Fergus TodayUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on MOR-TVUS Opens Investigation Into Delta After Airline Cancels Thousands of Flights
Click to see story on slashdot.orgUS opens investigation into Delta after global tech meltdown leads to massive cancellations
Click to see story on Western InvestorUnbiased news.
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